Navigate through our detailed FAQ section, addressing key concerns regarding cancellations, trip details, weather conditions, private boat trips, and payment methods. We’re here to ensure your boat trip planning is as smooth as sailing on Amsterdam’s canals.
Free cancellation up to 24 hours before departure — full refund.
Reschedule your tour free of charge or chat with us on WhatsApp via: +31 6 8400 8300.
Absolutely! We love kids!
Strollers, only 1 folded stroller is allowed per tour, please send a message prior to the tour for confirmation.
Dogs are allowed, but please send a message prior to the tour as only 2 dogs per tour are allowed.
No. It is not allowed to play amplified music on the boat.
No, all our skippers can tell you everything about the city in Dutch and English. We choose to have a live guide/host(ess) as we are keen on interacting with our guests.
The departure location is Oudezijds Voorburgwal 226. A small dock in front of The Bulldog Hotel Amsterdam.You can find a map of the departure location here. Note; private tours can depart from all official docks in the city center.
Important notice:
No it’s not allowed to BYO, we have a wide selection of (alcoholic) drinks available during the tours.
For the shared cruises we have no toilets on the boat. For private tours it’s possible to rent a boat with a toilet, please include this option in your request.
The city does not provide public toilets unfortunately. At cafes in the area this is only possible when purchasing a drink.
Please send a mail to info@amsterdamboattrips.com including your reservation number and new date and time.
We can not wait, we depart on time. In case you are late, discuss with the host for the next possible time slot.
Please be there at least 15 minutes in advance. This way we can guarantee seating.
We do! We have a 24/7 WhatsApp helpdesk. Reach us at: +31 6 8400 8300.
Rain or shine, the tour will go on. Except in unusual cases like dangerous situations or frozen canals.
During the summer period our boats are open. In case of unexpected rain we have umbrellas. You are able to rebook your tour to another day, but it’s not possible to receive a refund when the weather is not of your liking.
That is possible! Please give us a heads up if you want to decorate the boat/if you are planning to come earlier to arrange the decorations.
You can change the final number of people up to 72 hours before departure.
Unfortunately that is not possible. There is a legal provision under penalty of high fines if we violate this maximum. Babies are also counted as persons.
You can book a ticket online here or pay with us on the day of sailing with PIN, credit card or cash. The skipper will carry a mobile PIN device for the payment.
In case of an business event, invoicing is always possible and (down)payment must be done in advance Invoicing is done exclusively under our terms and conditions, feel free to ask.
For any further questions just shoot us a message on WhatsApp +31 6 8400 8300 or send us an email via: info@amsterdamboattrips.com.
Discover Amsterdam from a unique perspective with our boat trips. See the city’s famous landmarks and hidden gems while cruising the picturesque canals. Book now and embark on a memorable adventure with Amsterdam Boat Trips!
Want more info regarding experiences and private rentals? +31 6 8400 8300
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